Privacy Policy for Epic Store
Don't Worry, we value your Privacy
Privacy Policy for Epic Store - Customised Clothing and Gifting
At Epic Store, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services, including our website, mobile applications, and any other related services (collectively referred to as the "Services").
1. Collection of Information
We may collect the following types of information when you use our Services:
- Personal Information: When you place an order or register for an account, we may collect personal information such as your name, email address, shipping address, and contact information.
- Order Information: We collect information related to your orders, including the products you purchase, customization preferences, and any communications related to your orders.
- Payment Information: We do not store or process any payment information. All payment transactions are securely handled by trusted third-party payment processors, and we do not have access to your payment details.
- Usage Information: We may collect information about your interactions with our website, such as your browsing history, IP address, device information, and cookies, to improve our services and user experience.
2. Use of Information
We use the information we collect for the following purposes:
- To process and fulfill your orders, including customizations and deliveries.
- To communicate with you regarding your orders, inquiries, and any updates related to our products or services.
- To improve our Services, website functionality, and user experience.
- To analyze trends, track user activities, and gather demographic information for marketing and business development purposes.
- To comply with legal obligations and protect the rights, property, or safety of Epic Store, our customers, or others.
3. Data Security
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We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using encryption, firewalls, and other security technologies to safeguard your data.
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4. Data Retention
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We do not retain any personal designs or payment information once your order is completed. Your order history may be retained for record-keeping purposes, but it will not contain any sensitive payment information.
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5. Sharing of Information
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We do not share your personal information with third parties except in the following circumstances:
- With trusted service providers who assist us in operating our website, conducting business, or servicing you, provided that they agree to keep your information confidential.
- When required by law or to comply with legal processes, such as responding to court orders or law enforcement requests.
- In connection with a business transaction, such as a merger, acquisition, or sale of assets, where customer information may be transferred as part of the transaction.
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6. Your Choices
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You have the right to access, update, or delete your personal information at any time. You may also opt-out of receiving marketing communications from us by following the instructions provided in such communications or by contacting us directly.
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7. Children's Privacy
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Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove such information from our records.
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8. Changes to this Privacy Policy
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We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically for any updates.
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9. Contact Us
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If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at care@epicstore.co.in.
By using our Services, you agree to the terms outlined in this Privacy Policy.